{"id":1259,"date":"2023-02-14T08:19:40","date_gmt":"2023-02-14T08:19:40","guid":{"rendered":"https:\/\/puzzle3d.co\/politica-de-retur-copy\/"},"modified":"2025-06-19T03:33:05","modified_gmt":"2025-06-19T03:33:05","slug":"preprava-a-dorucenie","status":"publish","type":"page","link":"https:\/\/puzzle3d.co\/sk\/spedizione-e-consegna\/","title":{"rendered":"Preprava a doru\u010denie"},"content":{"rendered":"<h1>Preprava a doru\u010denie<\/h1>\n<p><strong>\u010cas lie\u010dby<\/strong><\/p>\n<div>V\u0161etky produkty s\u00fa spracovan\u00e9 do 0-1 d\u0148a. V ten ist\u00fd de\u0148, ak je objedn\u00e1vka podan\u00e1 do poludnia alebo nasleduj\u00faci de\u0148.<\/div>\n<div><\/div>\n<div><strong>\u010cas dodania<\/strong><\/div>\n<div>V\u0161etky polo\u017eky s\u00fa doru\u010den\u00e9 do 1 - 2 dn\u00ed od zadania objedn\u00e1vky kuri\u00e9rom BRT alebo TNT Express. Po potvrden\u00ed objedn\u00e1vky o\u010dak\u00e1vajte e-mail s inform\u00e1ciami o sledovan\u00ed, ktor\u00fd v\u00e1m bude zaslan\u00fd po odoslan\u00ed objedn\u00e1vky.<\/div>\n<p>V\u0161etko dod\u00e1va n\u00e1\u0161 Magazino z Talianska<\/p>\n<h2 style=\"text-align: center;\">Sledovanie va\u0161ej z\u00e1sielky<\/h2>\n<p style=\"text-align: center;\"><strong>BRT<\/strong> https:\/\/services.brt.it\/it\/tracking<\/p>\n<p style=\"text-align: center;\"><strong>TNT<\/strong> https:\/\/www.tnt.it\/tracking\/Tracking.do<\/p>\n<div><strong>MEDZIN\u00c1RODN\u00c9 Z\u00c1SIELKY<\/strong><\/div>\n<div><\/div>\n<div>Na str\u00e1nke s platbami z\u00edskate ponuku na dopravu v re\u00e1lnom \u010dase pre va\u0161u medzin\u00e1rodn\u00fa objedn\u00e1vku. Tieto sadzby s\u00fa zalo\u017een\u00e9 na ve\u013ekosti, hmotnosti a hodnote, tak\u017ee sa m\u00f4\u017eu zna\u010dne l\u00ed\u0161i\u0165. Tovar zasielame prostredn\u00edctvom spolo\u010dnosti Fed ex\/DHL alebo podobn\u00e9ho kuri\u00e9ra, ktor\u00fd obsahuje \u010d\u00edslo na sledovanie z\u00e1sielky. Objedn\u00e1vky mimo Talianska sa m\u00f4\u017eu mierne oneskori\u0165 v d\u00f4sledku nepredv\u00eddan\u00fdch okolnost\u00ed.<\/div>\n<div><\/div>\n<div>Upozor\u0148ujeme, \u017ee ak\u00e9ko\u013evek cl\u00e1, poplatky alebo dane s\u00fa na zodpovednosti kupuj\u00faceho a nie s\u00fa zahrnut\u00e9 v k\u00fapnej cene.<\/div>\n<div><\/div>\n<div><strong>Ch\u00fdbaj\u00face predmety:<\/strong><\/div>\n<div><\/div>\n<div>Ak va\u0161a objedn\u00e1vka nedorazila na va\u0161u adresu, je ve\u013emi pravdepodobn\u00e9, \u017ee ch\u00fdba alebo je zablokovan\u00e1 pri colnom odbaven\u00ed, alebo \u017ee kuri\u00e9r urobil chybu.<\/div>\n<div>Doru\u010dte ho aspo\u0148 24-48 hod\u00edn po pl\u00e1novanom \u010dase doru\u010denia, m\u00f4\u017ee sa sta\u0165, \u017ee ide o chybu v ich syst\u00e9me a st\u00e1le sa doru\u010duje.<\/div>\n<div>Po 48 hodin\u00e1ch n\u00e1m nap\u00ed\u0161te na n\u00e1\u0161 mail podpory tu: support@puzzle3d.co v pr\u00edpade, \u017ee ste tovar st\u00e1le nedostali, n\u00e1\u0161 t\u00edm vyrie\u0161i probl\u00e9m do 12-24 hod\u00edn.<\/div>\n<div class=\"row\"  id=\"row-124680432\">\n\n\t<div id=\"col-881511415\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>Mo\u017enosti doru\u010denia<\/h3>\n<div class=\"accordion\">\n\t<div id=\"accordion-2738091733\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2738091733-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00c8-possibile-che-il-mio-pacco-venga-consegnato-in-un-negozio-di-pacchi?\" aria-expanded=\"false\" aria-controls=\"accordion-2738091733-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Je mo\u017en\u00e9, aby bola moja z\u00e1sielka doru\u010den\u00e1 do bal\u00edkov\u00e9ho obchodu?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2738091733-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2738091733-label\">\n\t\t\t\n<p>Bohu\u017eia\u013e, nie je mo\u017en\u00e9 doru\u010di\u0165 bal\u00edk na miesto vyzdvihnutia\/odberu bal\u00edka.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2724583981\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2724583981-label\" class=\"accordion-title plain\" href=\"#accordion-item-c&#039;\u00e8-un-modo-pi\u00f9-veloce-per-ottenere-la-mia-consegna?\" aria-expanded=\"false\" aria-controls=\"accordion-2724583981-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Existuje r\u00fdchlej\u0161\u00ed sp\u00f4sob doru\u010denia z\u00e1sielky?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2724583981-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2724583981-label\">\n\t\t\t\n<p>Bohu\u017eia\u013e, nepon\u00fakame expresn\u00fa prepravu ani in\u00fd r\u00fdchlej\u0161\u00ed sp\u00f4sob prepravy.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3551266239\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3551266239-label\" class=\"accordion-title plain\" href=\"#accordion-item-quali-opzioni-di-consegna-sono-gratuite?\" aria-expanded=\"false\" aria-controls=\"accordion-3551266239-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ktor\u00e9 mo\u017enosti doru\u010denia s\u00fa bezplatn\u00e9?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3551266239-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3551266239-label\">\n\t\t\t\n<p><strong>V\u0161etky objedn\u00e1vky z n\u00e1\u0161ho internetov\u00e9ho obchodu s\u00fa doru\u010dovan\u00e9 bezplatne v hodnote nad 60 EUR.<\/strong><\/p>\n<p>To plat\u00ed pre produkty objednan\u00e9 v na\u0161om online obchode<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1876813500\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1876813500-label\" class=\"accordion-title plain\" href=\"#accordion-item-posso-programmare-la-mia-consegna?\" aria-expanded=\"false\" aria-controls=\"accordion-1876813500-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>M\u00f4\u017eem si napl\u00e1nova\u0165 doru\u010denie?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1876813500-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1876813500-label\">\n\t\t\t\n<p>Samozrejme, \u017ee nie, <strong>pon\u00fakame pl\u00e1novan\u00e9 doru\u010denie.\u00a0<\/strong><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3739092087\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3739092087-label\" class=\"accordion-title plain\" href=\"#accordion-item-quali-corrieri-utilizzi?\" aria-expanded=\"false\" aria-controls=\"accordion-3739092087-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ktor\u00fdch kuri\u00e9rov pou\u017e\u00edvate?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3739092087-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3739092087-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Grazie per esserti interessato al nostro negozio!nSul nostro sito Web, puoi trovare prodotti venduti da vidaXL e prodotti venduti da venditori di terze parti.nIl metodo di consegna \u00e8 determinato dal venditore del prodotto.nUlteriori informazioni sono disponibili selezionando una delle opzioni elencate di seguito.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:5119,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;5&quot;:{&quot;1&quot;:&#091;{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}&#093;},&quot;6&quot;:{&quot;1&quot;:&#091;{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}&#093;},&quot;7&quot;:{&quot;1&quot;:&#091;{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}&#093;},&quot;8&quot;:{&quot;1&quot;:&#091;{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}&#093;},&quot;9&quot;:0,&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\">\u010eakujeme v\u00e1m za z\u00e1ujem o n\u00e1\u0161 obchod!<\/span><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Na prepravu z\u00e1sielok pou\u017e\u00edvame nieko\u013eko kuri\u00e9rov, ktor\u00fdch vyber\u00e1me pod\u013ea mno\u017estva alebo typu zak\u00fapen\u00fdch produktov a miesta ur\u010denia, kam sa objedn\u00e1vka odosiela.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Kuri\u00e9rska slu\u017eba BRT Express \/ expresn\u00e1 z\u00e1sielka TNT<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1633181457\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1633181457-label\" class=\"accordion-title plain\" href=\"#accordion-item-spedite-verso-isole-o-parti-remote-del-paese?\" aria-expanded=\"false\" aria-controls=\"accordion-1633181457-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Dod\u00e1vate tovar na ostrovy alebo do od\u013eahl\u00fdch \u010dast\u00ed krajiny?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1633181457-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1633181457-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Dod\u00e1vame po celom Taliansku vr\u00e1tane ostrovov.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\"><strong>Pozn\u00e1mka:<\/strong>\u00a0do uveden\u00fdch miest nezasielame. Nie je mo\u017en\u00e9 vykona\u0165 dodato\u010dn\u00e9 platby za prepravu do t\u00fdchto miest.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\"><strong>Nena\u0161li ste ostrov alebo in\u00fa \u010das\u0165 krajiny, ktor\u00fa ste h\u013eadali?<\/strong><br \/>\n<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<h3 class=\"accordion_title\">Probl\u00e9my s doru\u010dovan\u00edm<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-2889002523\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2889002523-label\" class=\"accordion-title plain\" href=\"#accordion-item-il-mio-articolo-\u00e8-arrivato-danneggiato\" aria-expanded=\"false\" aria-controls=\"accordion-2889002523-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>M\u00f4j \u010dl\u00e1nok pri\u0161iel po\u0161koden\u00fd<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2889002523-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2889002523-label\">\n\t\t\t\n<p>Je n\u00e1m \u013e\u00fato, \u017ee v\u00e1\u0161 tovar je po\u0161koden\u00fd. M\u00f4\u017eete sa obr\u00e1ti\u0165 na n\u00e1\u0161\u00a0<strong>Z\u00e1kazn\u00edcky servis\u00a0<\/strong>. M\u00f4\u017eu v\u00e1m pom\u00f4c\u0165 s va\u0161ou \u017eiados\u0165ou. Ak ste schopn\u00ed zdie\u013ea\u0165 aj podrobn\u00e9 obr\u00e1zky, m\u00f4\u017eeme v\u00e1m pom\u00f4c\u0165 \u010do najr\u00fdchlej\u0161ie.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3424866965\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3424866965-label\" class=\"accordion-title plain\" href=\"#accordion-item-mancano-parti-del-mio-prodotto\" aria-expanded=\"false\" aria-controls=\"accordion-3424866965-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ch\u00fdbaj\u00fa \u010dasti m\u00f4jho v\u00fdrobku<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3424866965-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3424866965-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Je n\u00e1m \u013e\u00fato, \u017ee n\u00e1m ch\u00fdbaj\u00fa \u010dasti v\u00e1\u0161ho v\u00fdrobku, a radi by sme v\u00e1m pomohli.\u00a0<strong><u>Kontaktujte n\u00e1\u0161 z\u00e1kazn\u00edcky servis\u00a0<\/u><\/strong>vyrie\u0161i\u0165 v\u00e1\u0161 probl\u00e9m.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Ak v\u00e1m ch\u00fdbaj\u00fa \u010dasti v\u00fdrobku, m\u00f4\u017eete ich jednoducho identifikova\u0165 a po\u017eiada\u0165 o ne prostredn\u00edctvom\u00a0<span class=\"wysiwyg-underline\"><strong>\u00fa\u010det Grill &amp; BBQ.<\/strong><\/span><\/span><\/p>\n<p>Prejs\u0165 na\u00a0<strong>\"Moje rozkazy\"<\/strong>\u00a0a kliknite na\u00a0<strong>\"Stiahnu\u0165 zoznam dielov\".<\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-large\"><strong><img decoding=\"async\" src=\"https:\/\/vidaxl.zendesk.com\/hc\/article_attachments\/360016244579\/20-08-11_Guest-Registered-users-FIN_guest-user-master.png\" alt=\"20-08-11_Guest-Registered-users-FIN_guest-user-master.png\" \/>\u00a0Zadali ste objedn\u00e1vku ako hos\u0165?<\/strong><\/span><br \/>\n<span class=\"wysiwyg-font-size-large\">M\u00f4\u017eete sa obr\u00e1ti\u0165 na<strong>\u00a0na\u0161e oddelenie slu\u017eieb z\u00e1kazn\u00edkom,<\/strong>\u00a0v\u00e1m m\u00f4\u017eu pom\u00f4c\u0165.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3357077955\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3357077955-label\" class=\"accordion-title plain\" href=\"#accordion-item-ho-ricevuto-un-messaggio-che-il-mio-pacco-\u00e8-stato-consegnato,-ma-non-ho-ricevuto-nulla.\" aria-expanded=\"false\" aria-controls=\"accordion-3357077955-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Dostal som spr\u00e1vu, \u017ee m\u00f4j bal\u00edk bol doru\u010den\u00fd, ale nedostal som ni\u010d.<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3357077955-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3357077955-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Je n\u00e1m \u013e\u00fato, \u017ee ste nedostali kompletn\u00fa objedn\u00e1vku. Je mo\u017en\u00e9, \u017ee ste neboli doma, ke\u010f sa v\u00e1m kuri\u00e9r sna\u017eil doru\u010di\u0165 z\u00e1sielku.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Mohli by\u00a0<strong>nechal ho u suseda<\/strong>\u00a0alebo v obchode s bal\u00ed\u010dkami. Prostredn\u00edctvom odkazu na sledovanie m\u00f4\u017eete zisti\u0165, kam bola va\u0161a z\u00e1sielka doru\u010den\u00e1. Inform\u00e1cie n\u00e1jdete na port\u00e1li na sledovanie z\u00e1sielok vo svojom e-maile. Kuri\u00e9r zvy\u010dajne zanech\u00e1va aj pozn\u00e1mku.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Kontaktujte na\u0161u\u00a0<strong>slu\u017eby z\u00e1kazn\u00edkom<\/strong>\u00a0ke\u010f je z\u00e1sielka st\u00e1le nezvestn\u00e1 a vy ste nedostali od kuri\u00e9ra \u017eiadne ozn\u00e1menie.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-847589587\" class=\"accordion-item\">\n\t\t<a id=\"accordion-847589587-label\" class=\"accordion-title plain\" href=\"#accordion-item-perch\u00e9-avete-annullato-il-mio-ordine?\" aria-expanded=\"false\" aria-controls=\"accordion-847589587-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pre\u010do ste zru\u0161ili moju objedn\u00e1vku?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-847589587-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-847589587-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Vo ve\u013emi zriedkav\u00fdch pr\u00edpadoch nem\u00f4\u017eeme v\u00fdrobok doda\u0165 a mus\u00edme objedn\u00e1vku zru\u0161i\u0165.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Naj\u010dastej\u0161ie d\u00f4vody s\u00fa tieto:<\/span><\/p>\n<ul>\n<li><span class=\"wysiwyg-font-size-large\">\u010cl\u00e1nok\u00a0<strong>je vypredan\u00fd<\/strong><\/span><\/li>\n<li><span class=\"wysiwyg-font-size-large\">N\u00e1\u0161 predajca nem\u00e1\u00a0<strong>sa podarilo potvrdi\u0165 va\u0161u objedn\u00e1vku<\/strong><\/span><\/li>\n<li><span class=\"wysiwyg-font-size-large\">Inform\u00e1cie\u00a0<strong>na adrese s\u00fa nejasn\u00e9 alebo nespr\u00e1vne<\/strong><\/span><\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3428948652\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3428948652-label\" class=\"accordion-title plain\" href=\"#accordion-item-perch\u00e9-il-mio-numero-di-tracciamento-non-funziona?\" aria-expanded=\"false\" aria-controls=\"accordion-3428948652-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pre\u010do nefunguje moje sledovacie \u010d\u00edslo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3428948652-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3428948652-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Je n\u00e1m \u013e\u00fato, \u017ee va\u0161e sledovacie \u010d\u00edslo nefunguje. M\u00f4\u017eete\u00a0<strong>skontrolova\u0165 monitorovac\u00ed port\u00e1l<\/strong>\u00a0pre najnov\u0161ie inform\u00e1cie. Inform\u00e1cie o monitorovacom port\u00e1li n\u00e1jdete v \u010dasti\u00a0<strong>v\u00e1\u0161 e-mail.<\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">V\u00e1\u0161 sledovac\u00ed k\u00f3d sa aktivuje\u00a0<strong>do 24 hod\u00edn. <\/strong>Pri objedn\u00e1van\u00ed viacer\u00fdch polo\u017eiek v r\u00e1mci jednej objedn\u00e1vky je mo\u017en\u00e9, \u017ee doru\u010denie bude trva\u0165 r\u00f4zne dlho. To ist\u00e9 plat\u00ed aj pre v\u00fdrobky, ktor\u00e9 sa zasielaj\u00fa vo viacer\u00fdch bal\u00edkoch; na ka\u017ed\u00fd bal\u00edk dostanete sledovacie \u010d\u00edslo.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Najpresnej\u0161ie inform\u00e1cie n\u00e1jdete v e-maile od\u00a0<strong>potvrdenie objedn\u00e1vky a odoslania<\/strong>stav sledovania je s\u00fa\u010das\u0165ou tohto e-mailu. Ak\u00a0<strong>po 24 hodin\u00e1ch<\/strong>\u00a0sledovacie \u010d\u00edslo e\u0161te nie je aktivovan\u00e9,\u00a0<strong>kontaktujte n\u00e1s<\/strong>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1429578870\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1429578870-label\" class=\"accordion-title plain\" href=\"#accordion-item-non-ho-ricevuto-il-mio-ordine-complete\" aria-expanded=\"false\" aria-controls=\"accordion-1429578870-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Nedostal som kompletn\u00fa objedn\u00e1vku<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1429578870-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1429578870-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Je n\u00e1m \u013e\u00fato, \u017ee ste nedostali kompletn\u00fa objedn\u00e1vku. Na\u0161\u00edm cie\u013eom je odosla\u0165 objedn\u00e1vky \u010do najsk\u00f4r. Niekedy to znamen\u00e1, \u017ee z\u00e1sielka pr\u00edde\u00a0<strong>v samostatn\u00fdch \u010dastiach<\/strong>.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">M\u00f4\u017eete sledova\u0165 doru\u010denie r\u00f4znych bal\u00edkov\u00a0<strong>na sledovacom port\u00e1li<\/strong>. Zobrazia sa inform\u00e1cie o doru\u010den\u00ed\u00a0<strong>do 24 hod\u00edn.<\/strong>\u00a0Inform\u00e1cie o monitorovacom port\u00e1li n\u00e1jdete v \u010dasti<strong>\u00a0v\u00e1\u0161 e-mail.<\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Ak sa na va\u0161om monitorovacom port\u00e1li do 72 hod\u00edn nezobrazia \u017eiadne inform\u00e1cie, kontaktujte\u00a0<strong><u>n\u00e1\u0161 z\u00e1kazn\u00edcky servis.<\/u><\/strong><\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-666053278\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Stav dod\u00e1vky<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n<div class=\"accordion\">\n\t<div id=\"accordion-2039975732\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2039975732-label\" class=\"accordion-title plain\" href=\"#accordion-item-il-mio-ordine-\u00e8-stato-spedito?\" aria-expanded=\"false\" aria-controls=\"accordion-2039975732-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Bola moja objedn\u00e1vka odoslan\u00e1?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2039975732-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2039975732-label\">\n\t\t\t\n<p>V\u00e1\u0161 n\u00e1kup bude odoslan\u00fd\u00a0<strong>do 2 pracovn\u00fdch dn\u00ed od prijatia platby.<\/strong>\u00a0Dostanete\u00a0<strong>e-mail s prepojen\u00edm na sledovanie<\/strong>\u00a0hne\u010f ako je polo\u017eka pripraven\u00e1 na odoslanie.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1744602082\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1744602082-label\" class=\"accordion-title plain\" href=\"#accordion-item-come-posso-tenere-traccia-del-mio-ordine?\" aria-expanded=\"false\" aria-controls=\"accordion-1744602082-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ako m\u00f4\u017eem sledova\u0165 svoju objedn\u00e1vku?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1744602082-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1744602082-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Hne\u010f ako za\u010dneme spracov\u00e1va\u0165 va\u0161u objedn\u00e1vku, dostanete e-mail s odkazom na sledovanie objedn\u00e1vky. Pomocou tohto odkazu m\u00f4\u017eete sledova\u0165 stav svojej objedn\u00e1vky v re\u00e1lnom \u010dase na port\u00e1li na sledovanie objedn\u00e1vok Grill &amp; BBQ.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Tieto inform\u00e1cie n\u00e1jdete aj v\u00a0<strong>V\u00e1\u0161\u00a0<span class=\"wysiwyg-underline\">\u00fa\u010det<\/span>.<\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\"><strong>E-mail ste nedostali<\/strong>? Skontrolujte, \u010di sa e-mail nenach\u00e1dza v prie\u010dinku s nevy\u017eiadanou po\u0161tou.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2103353497\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2103353497-label\" class=\"accordion-title plain\" href=\"#accordion-item-quali-sono-i-diversi-stati-di-spedizione-del-mio-ordine?\" aria-expanded=\"false\" aria-controls=\"accordion-2103353497-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ak\u00e9 s\u00fa r\u00f4zne \u0161t\u00e1ty prepravy mojej objedn\u00e1vky?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2103353497-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2103353497-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Stav z\u00e1sielky si m\u00f4\u017eete jednoducho prezrie\u0165 v<span class=\"wysiwyg-underline\">\u00a0<strong>\u00da\u010det KROKI<\/strong>.\u00a0<a href=\"https:\/\/www.vidaxl.it\/on\/demandware.store\/Sites-vidaxl-it-Site\/it_IT\/HelpCenter-Article?id=360011044720#more\" target=\"_blank\" rel=\"noopener\"><br \/>\n<\/a><\/span><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Stav z\u00e1sielky si m\u00f4\u017eete pozrie\u0165 vo svojom e-maile. S\u00fa\u010das\u0165ou tohto e-mailu je stav sledovania, odkaz \"<strong>sledova\u0165 svoju objedn\u00e1vku<\/strong>\u00a0v\u00e1s presmeruje na stav v\u00e1\u0161ho<\/span><span class=\"wysiwyg-font-size-large\">\u00a0objedn\u00e1vka.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-501307021\" class=\"accordion-item\">\n\t\t<a id=\"accordion-501307021-label\" class=\"accordion-title plain\" href=\"#accordion-item-quando-ricevo-il-mio-codice-di-tracciamento?\" aria-expanded=\"false\" aria-controls=\"accordion-501307021-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Kedy dostanem svoj sledovac\u00ed k\u00f3d?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-501307021-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-501307021-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Hne\u010f ako za\u010dneme spracov\u00e1va\u0165 va\u0161u objedn\u00e1vku, dostanete automaticky vygenerovan\u00fd e-mail s odkazom na sledovanie. Odkaz na sledovanie v\u00e1m umo\u017en\u00ed sledova\u0165 stav va\u0161ej objedn\u00e1vky v re\u00e1lnom \u010dase na port\u00e1li na sledovanie.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Inform\u00e1cie o monitorovan\u00ed n\u00e1jdete aj v\u00a0<strong>V\u00e1\u0161\u00a0<span class=\"wysiwyg-underline\">\u00fa\u010det<\/span>.<\/strong>\u00a0Ak ste e\u0161te nedostali odkaz na sledovanie, skontrolujte si prie\u010dinok so spamom.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3451065066\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3451065066-label\" class=\"accordion-title plain\" href=\"#accordion-item-perch\u00e9-il-mio-ordine-arriva-in-consegne-diverse?\" aria-expanded=\"false\" aria-controls=\"accordion-3451065066-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pre\u010do moja objedn\u00e1vka prich\u00e1dza v r\u00f4znych dod\u00e1vkach?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3451065066-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3451065066-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Objedn\u00e1vku by sme v\u00e1m radi poslali \u010do najsk\u00f4r. Niekedy to m\u00f4\u017ee znamena\u0165, \u017ee objedn\u00e1vka bude odoslan\u00e1 v nieko\u013ek\u00fdch bal\u00edkoch.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Na str\u00e1nke\u00a0<strong>monitorovac\u00ed port\u00e1l<\/strong>\u00a0m\u00f4\u017eete skontrolova\u0165 stav svojej objedn\u00e1vky a jednotliv\u00fdch bal\u00edkov. Inform\u00e1cie n\u00e1jdete na port\u00e1li na sledovanie\u00a0<strong>v\u00e1\u0161 e-mail.<\/strong>\u00a0Monitorovac\u00ed port\u00e1l je aktualizovan\u00fd\u00a0<strong>do 24 hod\u00edn.<\/strong><\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<h3 class=\"accordion_title\">Podrobnosti o preprave<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-2904297216\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2904297216-label\" class=\"accordion-title plain\" href=\"#accordion-item-come-posso-modificare-il-mio-indirizzo-di-consegna?\" aria-expanded=\"false\" aria-controls=\"accordion-2904297216-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ako m\u00f4\u017eem zmeni\u0165 svoju doru\u010dovaciu adresu?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2904297216-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2904297216-label\">\n\t\t\t\n<p>Ak ste u\u017e zadali objedn\u00e1vku, nie je mo\u017en\u00e9 zmeni\u0165 adresu. Obr\u00e1\u0165te sa na na\u0161u\u00a0<strong>slu\u017eby z\u00e1kazn\u00edkom.<\/strong><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-677800181\" class=\"accordion-item\">\n\t\t<a id=\"accordion-677800181-label\" class=\"accordion-title plain\" href=\"#accordion-item-qualcun-altro-pu\u00f2-ritirare-il-mio-pacco-da-un-negozio-di-pacchi?\" aria-expanded=\"false\" aria-controls=\"accordion-677800181-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Prep\u00edna\u010d\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>M\u00f4\u017ee m\u00f4j bal\u00edk z bal\u00edkov\u00e9ho obchodu vyzdvihn\u00fa\u0165 niekto in\u00fd?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-677800181-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-677800181-label\">\n\t\t\t\n<p>Nie, z\u00e1sielku si m\u00f4\u017ee vyzdvihn\u00fa\u0165 len osoba, ktorej meno je uveden\u00e9 na z\u00e1sielke.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1848205956\">\n\t\t<a class=\"\" href=\"https:\/\/wa.me\/393275609272\" target=\"_blank\" rel=\"noopener\">\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"300\" src=\"https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/11\/centrovete-banner-assistenza-wha.webp\" class=\"attachment-large size-large\" alt=\"Preprava a doru\u010denie\" srcset=\"https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/11\/centrovete-banner-assistenza-wha.webp 800w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/11\/centrovete-banner-assistenza-wha-600x225.webp 600w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/11\/centrovete-banner-assistenza-wha-64x24.webp 64w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/11\/centrovete-banner-assistenza-wha-768x288.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_1848205956 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Spedizione e Consegna Tempo di trattamento Tutti i prodotti vengono gestiti in 0-1 giorni. Stesso giorno se l&#8217;ordine viene effettuato entro le ore 12:00 o il giorno successivo. Tempi di consegna Tutti gli articoli vengono consegnati entro 1 &#8211; 2 giorni dall&#8217;effettuazione dell&#8217;ordine con Corriere BRT oppure TNT Express.\u00a0Una volta confermato l&#8217;ordine, attendi un&#8217;e-mail con [&#8230;]\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1259","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/puzzle3d.co\/sk\/wp-json\/wp\/v2\/pages\/1259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puzzle3d.co\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/puzzle3d.co\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/puzzle3d.co\/sk\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/puzzle3d.co\/sk\/wp-json\/wp\/v2\/comments?post=1259"}],"version-history":[{"count":0,"href":"https:\/\/puzzle3d.co\/sk\/wp-json\/wp\/v2\/pages\/1259\/revisions"}],"wp:attachment":[{"href":"https:\/\/puzzle3d.co\/sk\/wp-json\/wp\/v2\/media?parent=1259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}