{"id":3303,"date":"2024-04-10T10:56:05","date_gmt":"2024-04-10T10:56:05","guid":{"rendered":"https:\/\/puzzle3d.co\/?page_id=3303"},"modified":"2025-10-07T14:08:53","modified_gmt":"2025-10-07T14:08:53","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/puzzle3d.co\/en\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"<section class=\"section\" id=\"section_1836797517\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-1955647564\">\n\n\t<div id=\"col-1410642920\" class=\"col medium-8 small-11 large-7\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<h1 style=\"font-size: 200%;\">Contact us<\/h1>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1393044870\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1393044870 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1836797517 {\n  padding-top: 100px;\n  padding-bottom: 100px;\n  background-color: rgb(237, 236, 232);\n}\n<\/style>\n\t<\/section>\n\t\n<div class=\"row align-center\"  id=\"row-1689078768\">\n\n\t<div id=\"col-2068249482\" class=\"col medium-11 small-12 large-11\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"row\"  id=\"row-1133114067\">\n\n\t<div id=\"col-1997682757\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"box has-hover   has-hover box-text-bottom\" >\n\n\t\t<div class=\"box-image\" >\n\t\t\t\t\t\t<div class=\"image-cover\" style=\"padding-top:70%;\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"650\" src=\"https:\/\/puzzle3d.co\/wp-content\/uploads\/2013\/12\/domino.jpg\" class=\"attachment- size-\" alt=\"\" srcset=\"https:\/\/puzzle3d.co\/wp-content\/uploads\/2013\/12\/domino.jpg 1000w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2013\/12\/domino-600x390.jpg 600w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2013\/12\/domino-64x42.jpg 64w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2013\/12\/domino-615x400.jpg 615w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2013\/12\/domino-768x499.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\">\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"box-text text-center\" style=\"padding:20px 0px 0px 0px;\">\n\t\t\t<div class=\"box-text-inner\">\n\t\t\t\t\n\t<div id=\"gap-1347157828\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1347157828 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-194481838\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"box has-hover   has-hover box-text-bottom\" >\n\n\t\t<div class=\"box-image\" >\n\t\t\t\t\t\t<div class=\"image-cover\" style=\"padding-top:70%;\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"650\" src=\"https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/01\/lion.jpg\" class=\"attachment- size-\" alt=\"\" srcset=\"https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/01\/lion.jpg 1000w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/01\/lion-600x390.jpg 600w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/01\/lion-64x42.jpg 64w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/01\/lion-615x400.jpg 615w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/01\/lion-768x499.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\">\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"box-text text-center\" style=\"padding:20px 0px 0px 0px;\">\n\t\t\t<div class=\"box-text-inner\">\n\t\t\t\t\n\t<div id=\"gap-1257814362\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1257814362 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Frequently asked questions<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n<div class=\"accordion\">\n\t<div id=\"accordion-1415796594\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1415796594-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-prezzi-visualizzati-sul-sito-sono-comprensivi-di-iva?\" aria-expanded=\"false\" aria-controls=\"accordion-1415796594-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are the prices displayed on the site inclusive of VAT?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1415796594-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1415796594-label\">\n\t\t\t\n<p>The price of each product already includes VAT. Before finalizing the order, the price for delivery is mentioned. Orders worth at least 60 Euro we deliver absolutely free of charge to any corner of the country.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1127874612\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1127874612-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-prodotti-sono-in-garanzia?\" aria-expanded=\"false\" aria-controls=\"accordion-1127874612-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are the products under warranty?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1127874612-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1127874612-label\">\n\t\t\t\n<p>All products benefit from the legal warranty of conformity. Your warranty is one of our top priorities<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2502302140\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2502302140-label\" class=\"accordion-title plain\" href=\"#accordion-item-quali-sono-i-metodi-di-pagamento?\" aria-expanded=\"false\" aria-controls=\"accordion-2502302140-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What are the payment methods?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2502302140-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2502302140-label\">\n\t\t\t\n<div>Payment for the order can be made using one of the following options:<\/div>\n<div><\/div>\n<ul>\n<li>Payment on delivery<\/li>\n<li>Payment by <a href=\"https:\/\/stripe.com\/en-ro\" target=\"_blank\" rel=\"nofollow noopener\">Stripe<\/a> (international payment processor)<\/li>\n<li>Payment by <a href=\"https:\/\/www.paypal.com\/it\/business\" target=\"_blank\" rel=\"nofollow noopener\">PayPal<\/a> (international payment processor)<\/li>\n<\/ul>\n<div><\/div>\n<div>If you have chosen the cash-on-delivery mode for your order, payment will be made entirely in cash, in lei, to the courier who will deliver the package, based on the tax invoice issued by MEDDYS SNC.<\/div>\n<div><\/div>\n<div>If you chose the payment method \"Online with bank card\" you need to fill out a form with your card information on the secure page of the payment processor.<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2286130194\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2286130194-label\" class=\"accordion-title plain\" href=\"#accordion-item-qual-\u00e8-il-metodo-di-consegna-del-prodotto?\" aria-expanded=\"false\" aria-controls=\"accordion-2286130194-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the delivery method of the product?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2286130194-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2286130194-label\">\n\t\t\t\n<p>We deliver the product to any corner of Romania. Order a value of 80 lei or more to benefit from free delivery. For orders of less than 60 Euro, shipping costs are only 5 Euro<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1156618077\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1156618077-label\" class=\"accordion-title plain\" href=\"#accordion-item-quanto-tempo-ci-vuole-per-la-consegna?\" aria-expanded=\"false\" aria-controls=\"accordion-1156618077-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does it take for delivery?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1156618077-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1156618077-label\">\n\t\t\t\n<p>Place your order today to receive the product within 24\/48 business days even on Islands!<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2068249482 > .col-inner {\n  margin: -150px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-center\"  id=\"row-1053694071\">\n\n\t<div id=\"col-1894703589\" class=\"col medium-11 small-12 large-11\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<section class=\"section\" id=\"section_880951916\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-color:rgb(235, 235, 235);border-width:1px 1px 1px 1px;\">\n\t<\/div>\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-large\"  id=\"row-556928877\">\n\n\t<div id=\"col-1606732138\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3303#wpcf7-f6-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/3303#wpcf7-f6-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Message (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send Message\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1260615870\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h6>Firm<\/h6>\n<p>MEDDYS by Saca E&amp;Co SNC<br \/>\nVAT NUMBER: 03644140984<\/p>\n\t<div id=\"gap-18920440\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-18920440 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<h6>Address<\/h6>\n<p>Italy, Via Bologna10, ZIP-25073, Bovezzo (BS)<\/p>\n<p><strong>Telefon:<\/strong> 371 5394 647<br \/>\n<strong>Email: <\/strong>support@puzzle3d.co<\/p>\n<h6><strong>Working hours:<\/strong><\/h6>\n<p>Mon - Fri: 9:00 am - 5:00 pm*.<br \/>\nSaturday: Closed<br \/>\nSunday: Closed<\/p>\n<p><span style=\"font-size: 80%;\">*except for legal holidays<\/span><\/p>\n<div class=\"social-icons follow-icons\" style=\"font-size:80%\"><a href=\"#\" target=\"_blank\" data-label=\"Facebook\" class=\"icon primary button circle tooltip facebook\" title=\"Follow on Facebook\" aria-label=\"Follow on Facebook\" rel=\"noopener nofollow\"><i class=\"icon-facebook\" aria-hidden=\"true\"><\/i><\/a><a href=\"#\" target=\"_blank\" data-label=\"Instagram\" class=\"icon primary button circle tooltip instagram\" title=\"Follow on Instagram\" aria-label=\"Follow on Instagram\" rel=\"noopener nofollow\"><i class=\"icon-instagram\" aria-hidden=\"true\"><\/i><\/a><a href=\"#\" data-label=\"Twitter\" target=\"_blank\" class=\"icon primary button circle tooltip twitter\" title=\"Follow on Twitter\" aria-label=\"Follow on Twitter\" rel=\"noopener nofollow\"><i class=\"icon-twitter\" aria-hidden=\"true\"><\/i><\/a><a href=\"#\" data-label=\"LinkedIn\" target=\"_blank\" class=\"icon primary button circle tooltip linkedin\" title=\"Follow on LinkedIn\" aria-label=\"Follow on LinkedIn\" rel=\"noopener nofollow\"><i class=\"icon-linkedin\" aria-hidden=\"true\"><\/i><\/a><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-556928877 > .col > .col-inner {\n  padding: 10px 10px 10px 10px;\n}\n@media (min-width:550px) {\n  #row-556928877 > .col > .col-inner {\n    padding: 30px 30px 0 30px;\n  }\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_880951916 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1894703589 > .col-inner {\n  margin: 0px 0px 30px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3303","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/puzzle3d.co\/en\/wp-json\/wp\/v2\/pages\/3303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puzzle3d.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/puzzle3d.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/puzzle3d.co\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/puzzle3d.co\/en\/wp-json\/wp\/v2\/comments?post=3303"}],"version-history":[{"count":0,"href":"https:\/\/puzzle3d.co\/en\/wp-json\/wp\/v2\/pages\/3303\/revisions"}],"wp:attachment":[{"href":"https:\/\/puzzle3d.co\/en\/wp-json\/wp\/v2\/media?parent=3303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}