{"id":1259,"date":"2023-02-14T08:19:40","date_gmt":"2023-02-14T08:19:40","guid":{"rendered":"https:\/\/puzzle3d.co\/politica-de-retur-copy\/"},"modified":"2025-06-19T03:33:05","modified_gmt":"2025-06-19T03:33:05","slug":"preprava-a-dodani","status":"publish","type":"page","link":"https:\/\/puzzle3d.co\/cs\/spedizione-e-consegna\/","title":{"rendered":"P\u0159eprava a dod\u00e1n\u00ed"},"content":{"rendered":"<h1>P\u0159eprava a dod\u00e1n\u00ed<\/h1>\n<p><strong>Doba l\u00e9\u010dby<\/strong><\/p>\n<div>V\u0161echny produkty jsou zpracov\u00e1ny do 0-1 dne. Stejn\u00fd den, pokud je objedn\u00e1vka zad\u00e1na do poledne nebo n\u00e1sleduj\u00edc\u00ed den.<\/div>\n<div><\/div>\n<div><strong>Doba dod\u00e1n\u00ed<\/strong><\/div>\n<div>V\u0161echny polo\u017eky jsou doru\u010deny do 1 - 2 dn\u016f od objedn\u00e1n\u00ed kur\u00fdrem BRT nebo TNT Express. Po potvrzen\u00ed objedn\u00e1vky o\u010dek\u00e1vejte e-mail s informacemi o sledov\u00e1n\u00ed, kter\u00fd v\u00e1m bude zasl\u00e1n po odesl\u00e1n\u00ed objedn\u00e1vky.<\/div>\n<p>V\u0161e dod\u00e1v\u00e1 na\u0161e Magazino z It\u00e1lie<\/p>\n<h2 style=\"text-align: center;\">Sledov\u00e1n\u00ed z\u00e1silky<\/h2>\n<p style=\"text-align: center;\"><strong>BRT<\/strong> https:\/\/services.brt.it\/it\/tracking<\/p>\n<p style=\"text-align: center;\"><strong>TNT<\/strong> https:\/\/www.tnt.it\/tracking\/Tracking.do<\/p>\n<div><strong>MEZIN\u00c1RODN\u00cd Z\u00c1SILKY<\/strong><\/div>\n<div><\/div>\n<div>Z\u00edskejte nab\u00eddku dopravy v re\u00e1ln\u00e9m \u010dase pro svou mezin\u00e1rodn\u00ed objedn\u00e1vku na platebn\u00ed str\u00e1nce. Tyto sazby jsou zalo\u017eeny na velikosti, hmotnosti a hodnot\u011b, tak\u017ee se mohou zna\u010dn\u011b li\u0161it. Zbo\u017e\u00ed zas\u00edl\u00e1me prost\u0159ednictv\u00edm spole\u010dnosti Fed ex\/DHL nebo podobn\u00e9 kur\u00fdrn\u00ed slu\u017eby, kter\u00e1 obsahuje \u010d\u00edslo pro sledov\u00e1n\u00ed z\u00e1silky. Objedn\u00e1vky mimo It\u00e1lii se mohou m\u00edrn\u011b zpozdit v d\u016fsledku nep\u0159edv\u00eddan\u00fdch okolnost\u00ed.<\/div>\n<div><\/div>\n<div>Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee ve\u0161ker\u00e1 cla, poplatky a dan\u011b jsou v odpov\u011bdnosti kupuj\u00edc\u00edho a nejsou zahrnuty v kupn\u00ed cen\u011b.<\/div>\n<div><\/div>\n<div><strong>Chyb\u011bj\u00edc\u00ed p\u0159edm\u011bty:<\/strong><\/div>\n<div><\/div>\n<div>Pokud va\u0161e objedn\u00e1vka nedorazila na va\u0161i adresu, je velmi pravd\u011bpodobn\u00e9, \u017ee chyb\u00ed nebo je zablokov\u00e1na p\u0159i celn\u00edm odbaven\u00ed nebo \u017ee kur\u00fdr ud\u011blal chybu.<\/div>\n<div>Doru\u010dte ji alespo\u0148 24-48 hodin po pl\u00e1novan\u00e9m \u010dase doru\u010den\u00ed, m\u016f\u017ee se st\u00e1t, \u017ee se jedn\u00e1 o chybu v jejich syst\u00e9mu a je st\u00e1le doru\u010dov\u00e1na.<\/div>\n<div>Po 48 hodin\u00e1ch n\u00e1m napi\u0161te na n\u00e1\u0161 mail podpory zde: support@puzzle3d.co v p\u0159\u00edpad\u011b, \u017ee jste zbo\u017e\u00ed st\u00e1le neobdr\u017eeli, n\u00e1\u0161 t\u00fdm probl\u00e9m vy\u0159e\u0161\u00ed do 12-24 hodin.<\/div>\n<div class=\"row\"  id=\"row-491499524\">\n\n\t<div id=\"col-2132351934\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>Mo\u017enosti doru\u010den\u00ed<\/h3>\n<div class=\"accordion\">\n\t<div id=\"accordion-2112242062\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2112242062-label\" class=\"accordion-title plain\" href=\"#accordion-item-\u00c8-possibile-che-il-mio-pacco-venga-consegnato-in-un-negozio-di-pacchi?\" aria-expanded=\"false\" aria-controls=\"accordion-2112242062-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Je mo\u017en\u00e9, aby byla moje z\u00e1silka doru\u010dena do bal\u00edkov\u00e9ho obchodu?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2112242062-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2112242062-label\">\n\t\t\t\n<p>Bohu\u017eel nen\u00ed mo\u017en\u00e9 doru\u010dit z\u00e1silku na m\u00edsto vyzvednut\u00ed\/odebr\u00e1n\u00ed bal\u00edku.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2964729037\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2964729037-label\" class=\"accordion-title plain\" href=\"#accordion-item-c&#039;\u00e8-un-modo-pi\u00f9-veloce-per-ottenere-la-mia-consegna?\" aria-expanded=\"false\" aria-controls=\"accordion-2964729037-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Existuje rychlej\u0161\u00ed zp\u016fsob doru\u010den\u00ed z\u00e1silky?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2964729037-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2964729037-label\">\n\t\t\t\n<p>Bohu\u017eel nenab\u00edz\u00edme expresn\u00ed p\u0159epravu ani jin\u00fd rychlej\u0161\u00ed zp\u016fsob p\u0159epravy.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1746371603\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1746371603-label\" class=\"accordion-title plain\" href=\"#accordion-item-quali-opzioni-di-consegna-sono-gratuite?\" aria-expanded=\"false\" aria-controls=\"accordion-1746371603-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Kter\u00e9 mo\u017enosti doru\u010den\u00ed jsou zdarma?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1746371603-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1746371603-label\">\n\t\t\t\n<p><strong>V\u0161echny objedn\u00e1vky z na\u0161eho internetov\u00e9ho obchodu jsou nad hodnotu 60 EUR doru\u010dov\u00e1ny zdarma.<\/strong><\/p>\n<p>To plat\u00ed jak pro produkty objednan\u00e9 v na\u0161em internetov\u00e9m obchod\u011b, tak pro<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3715101852\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3715101852-label\" class=\"accordion-title plain\" href=\"#accordion-item-posso-programmare-la-mia-consegna?\" aria-expanded=\"false\" aria-controls=\"accordion-3715101852-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Mohu si napl\u00e1novat doru\u010den\u00ed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3715101852-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3715101852-label\">\n\t\t\t\n<p>Ne, samoz\u0159ejm\u011b, <strong>nab\u00edz\u00edme pl\u00e1novan\u00e9 doru\u010den\u00ed.\u00a0<\/strong><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3281111689\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3281111689-label\" class=\"accordion-title plain\" href=\"#accordion-item-quali-corrieri-utilizzi?\" aria-expanded=\"false\" aria-controls=\"accordion-3281111689-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Kter\u00e9 kur\u00fdry pou\u017e\u00edv\u00e1te?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3281111689-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3281111689-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Grazie per esserti interessato al nostro negozio!nSul nostro sito Web, puoi trovare prodotti venduti da vidaXL e prodotti venduti da venditori di terze parti.nIl metodo di consegna \u00e8 determinato dal venditore del prodotto.nUlteriori informazioni sono disponibili selezionando una delle opzioni elencate di seguito.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:5119,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:3,&quot;3&quot;:2},&quot;5&quot;:{&quot;1&quot;:&#091;{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}&#093;},&quot;6&quot;:{&quot;1&quot;:&#091;{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}&#093;},&quot;7&quot;:{&quot;1&quot;:&#091;{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}&#093;},&quot;8&quot;:{&quot;1&quot;:&#091;{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}&#093;},&quot;9&quot;:0,&quot;10&quot;:2,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}\">D\u011bkujeme v\u00e1m za z\u00e1jem o n\u00e1\u0161 obchod!<\/span><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Pro p\u0159epravu pou\u017e\u00edv\u00e1me n\u011bkolik kur\u00fdr\u016f, kte\u0159\u00ed jsou vyb\u00edr\u00e1ni podle mno\u017estv\u00ed nebo typu zakoupen\u00fdch produkt\u016f a m\u00edsta ur\u010den\u00ed, kam je objedn\u00e1vka odes\u00edl\u00e1na.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">BRT Courier Express \/ TNT Express parcel<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1032611481\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1032611481-label\" class=\"accordion-title plain\" href=\"#accordion-item-spedite-verso-isole-o-parti-remote-del-paese?\" aria-expanded=\"false\" aria-controls=\"accordion-1032611481-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Zas\u00edl\u00e1te z\u00e1silky na ostrovy nebo do odlehl\u00fdch \u010d\u00e1st\u00ed zem\u011b?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1032611481-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1032611481-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Dod\u00e1v\u00e1me po cel\u00e9 It\u00e1lii v\u010detn\u011b ostrov\u016f.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\"><strong>Pozn\u00e1mka:<\/strong>\u00a0do uveden\u00fdch m\u00edst nezas\u00edl\u00e1me. Do t\u011bchto m\u00edst nen\u00ed mo\u017en\u00e9 prov\u00e9st dodate\u010dn\u00e9 platby za dopravu.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\"><strong>Nena\u0161li jste ostrov nebo jinou \u010d\u00e1st zem\u011b, kterou jste hledali?<\/strong><br \/>\n<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<h3 class=\"accordion_title\">Probl\u00e9my s dod\u00e1vkami<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-388473210\" class=\"accordion-item\">\n\t\t<a id=\"accordion-388473210-label\" class=\"accordion-title plain\" href=\"#accordion-item-il-mio-articolo-\u00e8-arrivato-danneggiato\" aria-expanded=\"false\" aria-controls=\"accordion-388473210-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>M\u016fj \u010dl\u00e1nek dorazil po\u0161kozen\u00fd<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-388473210-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-388473210-label\">\n\t\t\t\n<p>Je n\u00e1m l\u00edto, \u017ee je va\u0161e zbo\u017e\u00ed po\u0161kozen\u00e9. M\u016f\u017eete se obr\u00e1tit na na\u0161i\u00a0<strong>Z\u00e1kaznick\u00fd servis\u00a0<\/strong>. Mohou v\u00e1m pomoci s va\u0161\u00ed \u017e\u00e1dost\u00ed. Pokud se m\u016f\u017eete pod\u011blit i o podrobn\u00e9 fotografie, m\u016f\u017eeme v\u00e1m pomoci co nejrychleji.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2486427481\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2486427481-label\" class=\"accordion-title plain\" href=\"#accordion-item-mancano-parti-del-mio-prodotto\" aria-expanded=\"false\" aria-controls=\"accordion-2486427481-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Chyb\u00ed \u010d\u00e1sti m\u00e9ho v\u00fdrobku<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2486427481-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2486427481-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Je n\u00e1m l\u00edto, \u017ee n\u00e1m chyb\u00ed d\u00edly pro v\u00e1\u0161 v\u00fdrobek, a r\u00e1di bychom v\u00e1m pomohli.\u00a0<strong><u>Kontaktujte n\u00e1\u0161 z\u00e1kaznick\u00fd servis\u00a0<\/u><\/strong>vy\u0159e\u0161it v\u00e1\u0161 probl\u00e9m.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Pokud v\u00e1m chyb\u00ed n\u011bkter\u00e9 \u010d\u00e1sti v\u00fdrobku, m\u016f\u017eete je snadno identifikovat a vy\u017e\u00e1dat si je prost\u0159ednictv\u00edm sv\u00e9ho \u00fa\u010dtu.\u00a0<span class=\"wysiwyg-underline\"><strong>\u00fa\u010det Gril &amp; BBQ.<\/strong><\/span><\/span><\/p>\n<p>P\u0159ej\u00edt na\u00a0<strong>\"Moje rozkazy\"<\/strong>\u00a0a klikn\u011bte na\u00a0<strong>\"St\u00e1hnout seznam d\u00edl\u016f\".<\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-large\"><strong><img decoding=\"async\" src=\"https:\/\/vidaxl.zendesk.com\/hc\/article_attachments\/360016244579\/20-08-11_Guest-Registered-users-FIN_guest-user-master.png\" alt=\"20-08-11_Guest-Registered-users-FIN_guest-user-master.png\" \/>\u00a0Zadali jste objedn\u00e1vku jako host?<\/strong><\/span><br \/>\n<span class=\"wysiwyg-font-size-large\">M\u016f\u017eete se obr\u00e1tit na<strong>\u00a0na\u0161e odd\u011blen\u00ed slu\u017eeb z\u00e1kazn\u00edk\u016fm,<\/strong>\u00a0v\u00e1m mohou pomoci.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1290184026\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1290184026-label\" class=\"accordion-title plain\" href=\"#accordion-item-ho-ricevuto-un-messaggio-che-il-mio-pacco-\u00e8-stato-consegnato,-ma-non-ho-ricevuto-nulla.\" aria-expanded=\"false\" aria-controls=\"accordion-1290184026-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Obdr\u017eel jsem zpr\u00e1vu, \u017ee m\u016fj bal\u00ed\u010dek byl doru\u010den, ale nic jsem neobdr\u017eel.<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1290184026-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1290184026-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Je n\u00e1m l\u00edto, \u017ee jste neobdr\u017eeli kompletn\u00ed objedn\u00e1vku. Je mo\u017en\u00e9, \u017ee jste nebyl doma, kdy\u017e se V\u00e1m kur\u00fdr sna\u017eil z\u00e1silku doru\u010dit.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Mohli by\u00a0<strong>nechal ji u souseda<\/strong>\u00a0nebo v obchod\u011b s bal\u00edky. Prost\u0159ednictv\u00edm odkazu pro sledov\u00e1n\u00ed z\u00e1silky m\u016f\u017eete zjistit, kam byla va\u0161e z\u00e1silka doru\u010dena. Informace najdete na port\u00e1lu pro sledov\u00e1n\u00ed z\u00e1silek ve sv\u00e9m e-mailu. Kur\u00fdr obvykle zanech\u00e1v\u00e1 tak\u00e9 pozn\u00e1mku.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Kontaktujte na\u0161i\u00a0<strong>slu\u017eby z\u00e1kazn\u00edk\u016fm<\/strong>\u00a0kdy\u017e z\u00e1silka st\u00e1le chyb\u00ed a vy jste od kur\u00fdra neobdr\u017eeli \u017e\u00e1dn\u00e9 ozn\u00e1men\u00ed.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-856667540\" class=\"accordion-item\">\n\t\t<a id=\"accordion-856667540-label\" class=\"accordion-title plain\" href=\"#accordion-item-perch\u00e9-avete-annullato-il-mio-ordine?\" aria-expanded=\"false\" aria-controls=\"accordion-856667540-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pro\u010d jste zru\u0161ili mou objedn\u00e1vku?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-856667540-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-856667540-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Ve velmi vz\u00e1cn\u00fdch p\u0159\u00edpadech se m\u016f\u017ee st\u00e1t, \u017ee v\u00fdrobek nem\u016f\u017eeme dodat a mus\u00edme objedn\u00e1vku zru\u0161it.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Nej\u010dast\u011bj\u0161\u00ed d\u016fvody jsou n\u00e1sleduj\u00edc\u00ed:<\/span><\/p>\n<ul>\n<li><span class=\"wysiwyg-font-size-large\">\u010cl\u00e1nek\u00a0<strong>je vyprod\u00e1no<\/strong><\/span><\/li>\n<li><span class=\"wysiwyg-font-size-large\">N\u00e1\u0161 prodejce nem\u00e1\u00a0<strong>se poda\u0159ilo potvrdit va\u0161i objedn\u00e1vku<\/strong><\/span><\/li>\n<li><span class=\"wysiwyg-font-size-large\">Informace\u00a0<strong>na adrese jsou nejasn\u00e9 nebo nespr\u00e1vn\u00e9<\/strong><\/span><\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3052716669\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3052716669-label\" class=\"accordion-title plain\" href=\"#accordion-item-perch\u00e9-il-mio-numero-di-tracciamento-non-funziona?\" aria-expanded=\"false\" aria-controls=\"accordion-3052716669-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pro\u010d nefunguje moje sledovac\u00ed \u010d\u00edslo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3052716669-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3052716669-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Je n\u00e1m l\u00edto, \u017ee va\u0161e sledovac\u00ed \u010d\u00edslo nefunguje. M\u016f\u017eete\u00a0<strong>zkontrolujte monitorovac\u00ed port\u00e1l<\/strong>\u00a0nejnov\u011bj\u0161\u00ed informace. Informace o monitorovac\u00edm port\u00e1lu naleznete v sekci\u00a0<strong>v\u00e1\u0161 e-mail.<\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">V\u00e1\u0161 sledovac\u00ed k\u00f3d bude aktivov\u00e1n\u00a0<strong>do 24 hodin. <\/strong>P\u0159i objedn\u00e1n\u00ed v\u00edce polo\u017eek v r\u00e1mci jedn\u00e9 objedn\u00e1vky je mo\u017en\u00e9, \u017ee doru\u010den\u00ed bude trvat r\u016fznou dobu. Tot\u00e9\u017e plat\u00ed pro produkty, kter\u00e9 jsou zas\u00edl\u00e1ny ve v\u00edce bal\u00ed\u010dc\u00edch; pro ka\u017ed\u00fd bal\u00ed\u010dek obdr\u017e\u00edte jedno sledovac\u00ed \u010d\u00edslo.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Nejp\u0159esn\u011bj\u0161\u00ed informace naleznete v e-mailu od\u00a0<strong>potvrzen\u00ed objedn\u00e1vky a odesl\u00e1n\u00ed<\/strong>stav sledov\u00e1n\u00ed je uveden v tomto e-mailu. Pokud\u00a0<strong>po 24 hodin\u00e1ch<\/strong>\u00a0sledovac\u00ed \u010d\u00edslo je\u0161t\u011b nen\u00ed aktivov\u00e1no,\u00a0<strong>kontaktujte n\u00e1s<\/strong>.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-528046796\" class=\"accordion-item\">\n\t\t<a id=\"accordion-528046796-label\" class=\"accordion-title plain\" href=\"#accordion-item-non-ho-ricevuto-il-mio-ordine-complete\" aria-expanded=\"false\" aria-controls=\"accordion-528046796-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Neobdr\u017eel jsem kompletn\u00ed objedn\u00e1vku<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-528046796-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-528046796-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Je n\u00e1m l\u00edto, \u017ee jste neobdr\u017eeli kompletn\u00ed objedn\u00e1vku. Na\u0161\u00edm c\u00edlem je odeslat objedn\u00e1vky co nejd\u0159\u00edve. N\u011bkdy to znamen\u00e1, \u017ee z\u00e1silka doraz\u00ed\u00a0<strong>v odd\u011blen\u00fdch \u010d\u00e1stech<\/strong>.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">M\u016f\u017eete sledovat doru\u010den\u00ed r\u016fzn\u00fdch bal\u00ed\u010dk\u016f\u00a0<strong>na sledovac\u00edm port\u00e1lu<\/strong>. Zobraz\u00ed se informace o doru\u010den\u00ed\u00a0<strong>do 24 hodin.<\/strong>\u00a0Informace o monitorovac\u00edm port\u00e1lu naleznete v \u010d\u00e1sti<strong>\u00a0v\u00e1\u0161 e-mail.<\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Pokud se na va\u0161em monitorovac\u00edm port\u00e1lu nezobraz\u00ed \u017e\u00e1dn\u00e9 informace do 72 hodin, kontaktujte pros\u00edm\u00a0<strong><u>n\u00e1\u0161 z\u00e1kaznick\u00fd servis.<\/u><\/strong><\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1667002569\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Stav dod\u00e1vky<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n<div class=\"accordion\">\n\t<div id=\"accordion-1292700350\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1292700350-label\" class=\"accordion-title plain\" href=\"#accordion-item-il-mio-ordine-\u00e8-stato-spedito?\" aria-expanded=\"false\" aria-controls=\"accordion-1292700350-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Byla moje objedn\u00e1vka odesl\u00e1na?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1292700350-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1292700350-label\">\n\t\t\t\n<p>V\u00e1\u0161 n\u00e1kup bude odesl\u00e1n\u00a0<strong>do 2 pracovn\u00edch dn\u016f po obdr\u017een\u00ed platby.<\/strong>\u00a0Obdr\u017e\u00edte\u00a0<strong>e-mail se sledovac\u00edm odkazem<\/strong>\u00a0jakmile je polo\u017eka p\u0159ipravena k odesl\u00e1n\u00ed.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2006350866\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2006350866-label\" class=\"accordion-title plain\" href=\"#accordion-item-come-posso-tenere-traccia-del-mio-ordine?\" aria-expanded=\"false\" aria-controls=\"accordion-2006350866-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak mohu sledovat svou objedn\u00e1vku?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2006350866-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2006350866-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Jakmile za\u010dneme va\u0161i objedn\u00e1vku zpracov\u00e1vat, obdr\u017e\u00edte e-mail s odkazem pro sledov\u00e1n\u00ed objedn\u00e1vky. Pomoc\u00ed tohoto odkazu m\u016f\u017eete sledovat stav sv\u00e9 objedn\u00e1vky v re\u00e1ln\u00e9m \u010dase na port\u00e1lu pro sledov\u00e1n\u00ed objedn\u00e1vek Grill &amp; BBQ.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Tyto informace naleznete tak\u00e9 v\u00a0<strong>V\u00e1\u0161\u00a0<span class=\"wysiwyg-underline\">\u00fa\u010det<\/span>.<\/strong><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\"><strong>E-mail jste neobdr\u017eeli<\/strong>? Zkontrolujte, zda se e-mail nenach\u00e1z\u00ed ve slo\u017ece nevy\u017e\u00e1dan\u00e9 po\u0161ty.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3590761321\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3590761321-label\" class=\"accordion-title plain\" href=\"#accordion-item-quali-sono-i-diversi-stati-di-spedizione-del-mio-ordine?\" aria-expanded=\"false\" aria-controls=\"accordion-3590761321-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak\u00e9 jsou r\u016fzn\u00e9 st\u00e1ty dopravy pro mou objedn\u00e1vku?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3590761321-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3590761321-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Stav z\u00e1silky si m\u016f\u017eete snadno prohl\u00e9dnout ve sv\u00e9<span class=\"wysiwyg-underline\">\u00a0<strong>\u00da\u010det KROKI<\/strong>.\u00a0<a href=\"https:\/\/www.vidaxl.it\/on\/demandware.store\/Sites-vidaxl-it-Site\/it_IT\/HelpCenter-Article?id=360011044720#more\" target=\"_blank\" rel=\"noopener\"><br \/>\n<\/a><\/span><\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Stav z\u00e1silky m\u016f\u017eete vid\u011bt ve sv\u00e9m e-mailu. Sou\u010d\u00e1st\u00ed tohoto e-mailu je stav sledov\u00e1n\u00ed, odkaz \"<strong>sledovat svou objedn\u00e1vku'<\/strong>\u00a0v\u00e1s p\u0159esm\u011bruje na stav va\u0161eho<\/span><span class=\"wysiwyg-font-size-large\">\u00a0objedn\u00e1vka.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3394258014\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3394258014-label\" class=\"accordion-title plain\" href=\"#accordion-item-quando-ricevo-il-mio-codice-di-tracciamento?\" aria-expanded=\"false\" aria-controls=\"accordion-3394258014-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Kdy obdr\u017e\u00edm sledovac\u00ed k\u00f3d?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3394258014-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3394258014-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">Jakmile za\u010dneme va\u0161i objedn\u00e1vku zpracov\u00e1vat, obdr\u017e\u00edte automaticky vygenerovan\u00fd e-mail s odkazem na sledov\u00e1n\u00ed. Odkaz na sledov\u00e1n\u00ed v\u00e1m umo\u017en\u00ed sledovat stav va\u0161\u00ed objedn\u00e1vky v re\u00e1ln\u00e9m \u010dase na port\u00e1lu pro sledov\u00e1n\u00ed.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Informace o monitorov\u00e1n\u00ed naleznete tak\u00e9 v\u00a0<strong>V\u00e1\u0161\u00a0<span class=\"wysiwyg-underline\">\u00fa\u010det<\/span>.<\/strong>\u00a0Pokud jste dosud neobdr\u017eeli sledovac\u00ed odkaz, zkontrolujte pros\u00edm na\u0161i slo\u017eku spamu.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1994253766\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1994253766-label\" class=\"accordion-title plain\" href=\"#accordion-item-perch\u00e9-il-mio-ordine-arriva-in-consegne-diverse?\" aria-expanded=\"false\" aria-controls=\"accordion-1994253766-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pro\u010d moje objedn\u00e1vka p\u0159ich\u00e1z\u00ed v r\u016fzn\u00fdch dod\u00e1vk\u00e1ch?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1994253766-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1994253766-label\">\n\t\t\t\n<p><span class=\"wysiwyg-font-size-large\">R\u00e1di bychom v\u00e1m va\u0161i objedn\u00e1vku zaslali co nejd\u0159\u00edve. N\u011bkdy to m\u016f\u017ee znamenat, \u017ee objedn\u00e1vka bude odesl\u00e1na v n\u011bkolika bal\u00ed\u010dc\u00edch.<\/span><\/p>\n<p><span class=\"wysiwyg-font-size-large\">Na adrese\u00a0<strong>monitorovac\u00ed port\u00e1l<\/strong>\u00a0m\u016f\u017eete zkontrolovat stav sv\u00e9 objedn\u00e1vky a jednotliv\u00fdch z\u00e1silek. Informace najdete na port\u00e1lu pro sledov\u00e1n\u00ed z\u00e1silek v sekci\u00a0<strong>v\u00e1\u0161 e-mail.<\/strong>\u00a0Monitorovac\u00ed port\u00e1l je aktualizov\u00e1n\u00a0<strong>do 24 hodin.<\/strong><\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<h3 class=\"accordion_title\">Podrobnosti o p\u0159eprav\u011b<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-3855310358\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3855310358-label\" class=\"accordion-title plain\" href=\"#accordion-item-come-posso-modificare-il-mio-indirizzo-di-consegna?\" aria-expanded=\"false\" aria-controls=\"accordion-3855310358-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak mohu zm\u011bnit doru\u010dovac\u00ed adresu?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3855310358-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3855310358-label\">\n\t\t\t\n<p>Pokud jste ji\u017e objedn\u00e1vku zadali, nen\u00ed ji\u017e mo\u017en\u00e9 adresu zm\u011bnit. Kontaktujte pros\u00edm na\u0161i\u00a0<strong>slu\u017eby z\u00e1kazn\u00edk\u016fm.<\/strong><\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1070815164\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1070815164-label\" class=\"accordion-title plain\" href=\"#accordion-item-qualcun-altro-pu\u00f2-ritirare-il-mio-pacco-da-un-negozio-di-pacchi?\" aria-expanded=\"false\" aria-controls=\"accordion-1070815164-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>M\u016f\u017ee m\u016fj bal\u00ed\u010dek z bal\u00edkov\u00e9ho obchodu vyzvednout n\u011bkdo jin\u00fd?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1070815164-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1070815164-label\">\n\t\t\t\n<p>Ne, z\u00e1silku si m\u016f\u017ee vyzvednout pouze osoba, jej\u00ed\u017e jm\u00e9no je na z\u00e1silce uvedeno.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1084438463\">\n\t\t<a class=\"\" href=\"https:\/\/wa.me\/393275609272\" target=\"_blank\" rel=\"noopener\">\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"300\" src=\"https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/11\/centrovete-banner-assistenza-wha.webp\" class=\"attachment-large size-large\" alt=\"P\u0159eprava a dod\u00e1n\u00ed\" srcset=\"https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/11\/centrovete-banner-assistenza-wha.webp 800w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/11\/centrovete-banner-assistenza-wha-600x225.webp 600w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/11\/centrovete-banner-assistenza-wha-64x24.webp 64w, https:\/\/puzzle3d.co\/wp-content\/uploads\/2023\/11\/centrovete-banner-assistenza-wha-768x288.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_1084438463 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Spedizione e Consegna Tempo di trattamento Tutti i prodotti vengono gestiti in 0-1 giorni. Stesso giorno se l&#8217;ordine viene effettuato entro le ore 12:00 o il giorno successivo. Tempi di consegna Tutti gli articoli vengono consegnati entro 1 &#8211; 2 giorni dall&#8217;effettuazione dell&#8217;ordine con Corriere BRT oppure TNT Express.\u00a0Una volta confermato l&#8217;ordine, attendi un&#8217;e-mail con [&#8230;]\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1259","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/puzzle3d.co\/cs\/wp-json\/wp\/v2\/pages\/1259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puzzle3d.co\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/puzzle3d.co\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/puzzle3d.co\/cs\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/puzzle3d.co\/cs\/wp-json\/wp\/v2\/comments?post=1259"}],"version-history":[{"count":0,"href":"https:\/\/puzzle3d.co\/cs\/wp-json\/wp\/v2\/pages\/1259\/revisions"}],"wp:attachment":[{"href":"https:\/\/puzzle3d.co\/cs\/wp-json\/wp\/v2\/media?parent=1259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}